FAQ
Processing Time
Orders ship within 3–7 business days unless otherwise noted.
Shipping Time
U.S. orders typically arrive 3–7 business days after shipment.
Delivery times may vary during holidays or carrier delays.
Shipping Cost
Shipping is calculated at checkout.
International Shipping
If available, rates are calculated at checkout.
Customers are responsible for customs fees, VAT, or import duties.
Lost or Delayed Packages
Once your order has been handed to the carrier, delivery is their responsibility.
If your package appears lost, please contact me and I’ll help file a claim.
Returns
Returns are accepted within 14 days of delivery for unused items in original condition.
Final Sale Items
Custom orders, personalized pieces, and sale items are final sale.
Damaged Items
If your order arrives damaged, email within 48 hours of delivery with photos of the item and packaging.
How to Start a Return
Email [your email address] with your order number.
Product Care
• Spot clean when possible
• Hand wash cold if needed
• Lay flat to dry
• Avoid high heat
Handmade Variations
Each piece is handmade. Slight variations in fabric placement or stitching are normal.
Contact
Email: [your email address]
Response time: 1–3 business days